Medical Services

Our Medical Services are provided to cover your basic medical needs, from treating the common cold to the management of chronic diseases. Select the service most applicable to your condition from our comprehensive list.

Types of Medical Services provided at our Polyclinic:

Acute Care

At times, you may feel unwell because of illnesses and injuries such as:
  • Common cold or flu
  • Aches or pains
  • Gastric discomfort
  • Minor fractures or sprains
  • Minor cuts or wounds, etc.
These conditions are generally not life-threatening. Our doctors and nurses are here to help you treat and manage them.

Care Management

If you have a chronic or long-term disease such as high blood pressure or diabetes, our care managers can help you take better care of your health.
Care managers are registered nurses or persons specially trained in chronic disease management. The care manager will work closely with you, as well as your doctor, advanced practice nurse and allied health professionals, to help you manage your disease. Your care manager will:
  • Monitor your condition and work with the doctor to review your care plan regularly.
  • Find out why your disease may not be well-controlled.
  • Coach you on how to change your lifestyle and teach you self-management skills to manage your condition.
  • Monitor your condition and work with the doctor to review your care plan regularly.
f you need more information on care management, please feel free to approach our care managers at your next visit to our polyclinic.

Immunisations and Developmental Screening for Children

Immunisations protect your children from diseases. You can bring your children to Paediatric department of our polyclinic for immunisations and developmental screening to check if they are growing well.
National Childhood Immunisation Programme
The following vaccinations under National Childhood Immunisation Programme (NCIP) are available in our polyclinic:

Do’s & Don’t During and After Your Baby’s Vaccination:

Some children can experience mild reactions from the shots. Depending on the age of the child, they may experience a rash, mild fever, or some pain and discomfort after the vaccination. Therefore, it is important to know how to identify and minimize the side effects after the injection. Here are Do’s and Don’ts that can help you during and after your baby’s vaccination –

Do’s

  • Make your baby wear comfortable clothes which are easy to remove. Please note that babies under 12 months get shots in the thighs.
  • Your baby may experience pain during the vaccination. You can distract them by making sounds and cuddling or singing softly.
  • If your infant misses an injection for their age, talk to the doctor to know how soon it is possible to have another appointment.
  • Hold the child on the knees during the injection.
  • If your child develops a high temperature, make give them plenty of water to drink.
  • Carry your child’s health card with you.
  • Give your child liquid paracetamol or ibuprofen to reduce the temperature.
  • Hold the child on the knees during the injection.
  • If your child develops a high temperature, make give them plenty of water to drink.
  • Carry your child’s health card with you.
  • Give your child liquid paracetamol or ibuprofen to reduce the temperature.

Don't

  • Do not get any advanced vaccination.
  • Do not skip any vaccination and follow the schedule.
  • In case of a fever, make sure your child does not wear too many layers of clothes.
  • Do not give aspirin to children under 16 years unless prescribed by the doctor.
  • Do not rush for your child’s appointment and give them plenty of time to avoid feeling stressed.

Conclusion:

Immunization is a necessary health intervention for infants, newborns, and adolescent kids. Vaccines are very effective in managing specific diseases in newborns and older kids. To eradicate some harmful diseases, the government organizes several campaigns by setting up free vaccination centers across the country.
However, even then, the population of children who do not receive the vaccination is still very high. According to World Health Organization, over 22 million children do not receive proper and complete vaccinations. This creates a need for awareness to ensure every child is vaccinated before the age of 5. It is your responsibility as a parent and as a guardian to get your child vaccinated to ensure a better quality of life.

FAQs:

In case your infant develops a high fever after the vaccination, make sure they are drinking plenty of water. You can also give liquid paracetamol or ibuprofen to bring down their temperature. Also, make sure they are not wearing too many layers of clothes or blankets.
Yes, you can give a bath to the baby after the vaccination as usual. However, in case the area of injection is red and warm to the touch, you can use a cool wet towel around the site. Refrain from using an ice pack and wrapping the baby in too many blankets or clothes after the vaccination.
All infants must get the first shot of the hepatitis B vaccine within 24 hours after birth. The injection reduces the risk of infection from family members who may be unaware that they are infected with hepatitis B.
After the injection, the child may experience mild reactions which usually go away soon. Consider the following tips to minimize the side effects after your baby’s vaccination –
  • Read the baby vaccination chart provided by the doctor to know about your child’s vaccination schedule.
  • You can use a cold, damp cloth to reduce redness or swelling at the site of injection.
  • A mild fever after the vaccination is common which can be managed by giving a sponge bath with lukewarm water.
  • Increasing the liquid intake is advisable after the vaccination. Most babies eat less during the 24 hours after the vaccine, which is considered normal.
  • Keep in touch with the doctor for a few days after the child’s vaccination to reduce the chances of complications.
The doctor may recommend the following vaccines where children are exposed to the following conditions –
  • Meningococcal (MCV)
  • Japanese Encephalitis (JE)
  • Cholera
  • Human Papillomavirus (HPV)(MCV)
Yes, breastfeeding before and after the vaccination can help reduce the pain in most babies up to the age of 1 year. Most children feel tired after the vaccination and eat very little. Therefore, feeding the child before the vaccine is usually advisable.
There are 12 different vaccines for newborns which come under India’s universal immunization program. These vaccines are provided free of cost at government hospitals. Contact us to know more about the national immunization schedule for 2023.

Growth Monitoring and Developmental Progress Checks

In addition to vaccinations, we will monitor the growth of your children at regular intervals, from birth to four years of age. These checks include:
  • Length or height
  • Weight
  • Head circumference
  • Vision tests
  • Screening for squint
You will be asked to complete a pre-screening developmental questionnaire (available in your child’s health booklet). In addition to these checks, our trained nurses and doctors will conduct physical examinations for your children.

Care for Chronic Medical Conditions

Many patients have long-term diseases such as diabetes, high blood pressure, high cholesterol, stroke, heart disease and asthma.
If you have one of these conditions, our care teams — doctors, nurses, allied health professionals such as dietitians, medical social workers, psychologists, physiotherapists and podiatrists — are here to help you manage your condition and improve your quality of life.
If you have more complex chronic conditions, we may refer you to one of our physicians. Your family physician will work closely with the nurses and allied health professionals to help you manage your conditions. This ensures that you receive appropriate and quality care within your community.

Diabetic Foot Screening

Foot problems are common causes of long-term disabilities in patients with diabetes. If you have diabetes, it is important for you to take good care of your feet. This screening is conducted annually for all patients who are receiving treatment for diabetes in our polyclinic. Our nurses are specially trained to:
  • Perform diabetic foot screening, including measuring your ankle-brachial and toe-brachial index.
  • Teach you how to take proper care of your feet and control your blood sugar well.
  • Refer patients who are at risk to our podiatrist or doctor for early treatment.

Diabetic Retinal Photography

Diabetic retinopathy, or a disease of the retina, is a leading cause of blindness in India. Bleeding blood vessels can damage the retina in patients with diabetes and cause them to become blind.
If you have diabetes and you are receiving treatment in our polyclinic, we will schedule you for eye screening (diabetic retinal photography) every year to detect diabetic retinopathy early.

Procedures and Treatments

There are situations in which you need minor medical treatment for injuries or discomfort. Following are the procedures and treatments available at our polyclinic:
  1. Steroid and Lignocaine injections for the following joint pains:
    • Trigger finger
    • Trigger thumb
    • Tennis elbow
    • De Quervain’s Tenosynovitis (pain in thumb and wrists)
  2. 2. Draining of blood trapped under nails
  3. Partial removal of ingrown toenail
  4. Treating nails which were separated or pulled
  5. Cleaning and stitching of small wounds
  6. Removal of pus from small lumps
  7. Removal of small, benign skin growth
  8. Removal of superficial lumps on the skin
  9. Flushing of ears to remove excess ear wax or other foreign objects
  10. Removal of foreign objects from the body
  11. Incision and drainage for boils
  12. Ventolin nebulisation for asthmatic attacks
  13. Change of feeding (naso-gastric) tubes for patients who are not bed-bound.
  14. 14. Change of urinary catheters for patients who are not bed-bound. Our nurses can also help you with wound dressing if you have the following:
    • Acute wounds, e.g. cuts, minor burns, ulcers, operation sites, stitches and staple removals
    • Chronic wounds, e.g. pressure ulcers, diabetic foot ulcers and breakdown of surgical wounds

IMPORTANT NOTES

  • Depending on your condition, you may still be referred to the Accident and Emergency department or to the specialist departments in other hospitals for treatment. During the consultation, your doctor will discuss the options with you.
  • If your condition is not urgent, the doctor will schedule the minor procedure at the next available appointment if you wish to go ahead with the treatment.
  • If your condition requires an urgent procedure, the doctor will refer you to the Accident and Emergency department or arrange for the procedure to be done on the same day at the polyclinic.

Quit Smoking Programme

If you have made up your mind to quit smoking, good for you!
According to the World Health Organization, tobacco kills more than seven million people each year. More than six million of those who die are smokers while the rest are non-smokers exposed to second hand smoke. The lung cancer and heart disease are among the top chronic diseases among smokers. You are protecting yourself and your loved ones from premature death when you quit smoking.
Our consultant will give you tips on how to quit smoking. He or she will also journey with you, check on your progress regularly and motivate you to stay away from cigarettes.
With support from the consultant, your health care team, as well as your family, you have a better chance to kick the smoking habit and stay smoke-free.
If you or your family members are ready to quit smoking, speak to your doctor, care managers at your next polyclinic visit.

Vaccination Clinic

Vaccination is not just for babies and young children. Adults also benefit from vaccination against certain preventable diseases.
You may visit our vaccination clinics for a broad range of vaccines listed below. Remember to make an appointment before you visit us.

Chickenpox Vaccine

Chickenpox (also known as “Varicella”) is a common childhood disease. It is usually mild, but can be serious in infants and older adults. The chickenpox virus spreads from person to person through the air, or by contact with the fluid from the blisters on the body.
The chickenpox vaccine protects you from this disease. Some people will still catch chickenpox despite being vaccinated. However, their disease will be a mild form with few blisters, compared to people who did not take the vaccine.
Chickenpox vaccination should be used with caution if you come into regular contact with pregnant women (who have never had chickenpox or have never received vaccination), or people with a weak immune system. This is because in rare cases, the vaccine can cause small spots and blisters to appear on your body and these are infectious.
If you are pregnant, you should not take the chickenpox vaccine. After vaccination, you should wait three months before getting pregnant.
Two doses of chickenpox vaccine are required and the interval depends on the brand of vaccine being used.

Hepatitis A Vaccine

The Hepatitis B virus causes Hepatitis B, which is another type of serious liver disease. You may catch it when you come into contact with the blood or bodily fluids of an infected person.
Hepatitis B vaccination can prevent the disease and its serious consequences, including liver cirrhosis and liver cancer. The vaccination is given in three doses over a period of six months. Some people may need a fourth dose (or more) to build up adequate immunity to the disease.
Pre-vaccination Hepatitis B screening is compulsory. If you have previously done your Hepatitis B screening, please bring along your blood test result. If your screening was done more than six months ago, you will have to take the test again before vaccination can be given.

Meningococcal ACWY Vaccine

Meningococcal vaccination is required for Haj pilgrims and is also recommended prior to your travel to endemic areas.
The vaccination protects against ACWY strains and one dose is required every five years.

Pneumococcal Vaccine

Pneumococcal infection is a bacterial infection that spreads through coughing, sneezing and contact with nasal fluids.
Pneumococcal vaccines provide protection against illness like meningitis, bacteraemia and pneumonia. We recommend that you take the pneumococcal vaccination if you have chronic illnesses such as asthma, diabetes, heart and pulmonary diseases and are above 65 years old.
There are two vaccines that can prevent pneumococcal disease: pneumococcal conjugate (PCV 13) and pneumococcal polysaccharide vaccine (PPSV23). Both PCV13 and PPSV23 vaccines are available in our polyclinic. All adults who are 65 years or older are recommended to take with both vaccines, and the schedule will depend on the individual’s risk factors and past vaccination history.

Influenza Vaccine

Influenza is a contagious disease caused by the influenza virus, which is spread by coughing, sneezing or nasal secretions.
The influenza vaccine protects you against influenza. There are many different types of influenza viruses, and the circulating strains change constantly. Therefore, you are recommended to get a vaccination every year.
Only one dose is required and it takes two weeks for protection to develop after vaccination. Children who have not been vaccinated previously against influenza will require two doses with an interval of four weeks.
The influenza vaccine is recommended for the elderly, frequent travellers, and patients with diabetes, chronic heart disease or respiratory illnesses.

Hepatitis A Vaccine

Hepatitis A is a serious liver disease caused by the Hepatitis A virus. You may catch it when you are in close contact with people infected with the virus or when you eat food or drink water contaminated with the virus.
Hepatitis A vaccination can prevent Hepatitis A. Although not compulsory, blood screening for Hepatitis A virus may be done before vaccination. The vaccination consists of two doses which are given six months apart.

Hepatitis A and B Combined Vaccine

Alternatively, you may consider taking the combined Hepatitis A and B vaccine. This vaccine offers convenience by protecting you against both viruses. You will need a pre-vaccination Hepatitis B screening before you can receive this vaccination.
The combined Hepatitis A and B vaccination schedule is the same as that for the Hepatitis B vaccination.

Human Papillomavirus (HPV) Vaccine (Cervarix)

Cervarix is a HPV vaccine recommended for females from 9 to 25 years old for the prevention of persistent infection and cervical cancer caused by HPV Types 16 and 18.
There are two types of HPV vaccines available in India — Gardasil and Cervarix, but only Cervarix is available in our polyclinic. Depending on your age, the nurse will advise you on the number of doses (two or three) of the vaccine you need and the appropriate intervals.

Tetanus Vaccine

Tetanus is a disease caused by the bacteria, Clostridium tetani. You can get tetanus if dirt or manure gets into a cut or wound. Although rare, animal bites can also cause tetanus.
If you have not taken the vaccine in the past 10 years and are going to remote areas where medical care is not easily accessible, we recommend that you take the vaccine to protect yourself against tetanus.

Typhoid Vaccine

Typhoid fever is caused by the bacteria Salmonella Typhi. Most people get typhoid from contaminated food and water. People who get typhoid usually become carriers who can spread the disease to others. The typhoid vaccine protects you from this disease. Only one dose is required every three years. The current typhoid vaccine available in our polyclinics is suitable for adults and children above 5 years old.